Accessibility Statement

TetherTickets is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

TetherTickets takes the following measures to ensure accessibility:

• Include accessibility as part of our design and review process.
• Use semantic HTML (proper headings, lists, landmarks, and form labels).
• Provide a “Skip to main content” link on every page for keyboard users.
• Maintain text-to-background color contrast that meets or exceeds WCAG 2.1 Level AA (4.5:1 for body text).
• Keep all interactive elements reachable with the keyboard, with visible focus indicators.
• Pair icons with descriptive labels (visible text or aria-label) so screen readers can describe their purpose.
• Provide alternative text on meaningful images and decorative roles on others.
• Treat accessibility as an ongoing responsibility rather than a one-time project.

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

TetherTickets is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard. We are working to identify and remediate those areas.

TetherTickets is designed to be compatible with the following:

• Recent versions of Chrome, Edge, Firefox, and Safari on desktop and mobile.
• Screen readers including NVDA, JAWS, VoiceOver (macOS / iOS), and TalkBack (Android).
• Operating-system text scaling, browser zoom up to 200%, and reduced-motion preferences.
• Standard keyboard navigation (Tab, Shift-Tab, Enter, Space, arrow keys).

TetherTickets is not designed for browsers more than three major versions out of date.

Accessibility of TetherTickets relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Despite our best efforts to ensure accessibility, the following known issues may currently affect users:

• Time-sensitive flows: the email sign-in link expires after 15 minutes. Users with cognitive disabilities may need extra time; if a link expires, returning to the sign-in page issues a fresh one with no penalty.
• QR code on tickets: the QR is a visual format. A text-form code is a planned alternative; in the meantime, gate staff at events can look up tickets by ticket number on the admin side.
• Forms inside dialogs: we are gradually replacing inline two-click confirmations with full dialog patterns that include richer screen-reader announcements.
• Animations: some loading and hover states use motion. We respect prefers-reduced-motion browser settings where applicable but coverage is not yet complete.

If you encounter a barrier not listed here, please tell us — see “Feedback” below.

TetherTickets assesses the accessibility of the platform by the following approaches:

• Self-evaluation by the development team during design and code review.
• Manual keyboard-only testing of critical flows (sign-in, ticket purchase, account settings).
• Automated checks integrated into our build pipeline (semantic HTML, color contrast, missing alt text).

We have not yet commissioned a formal third-party WCAG 2.1 Level AA audit. One is on our roadmap.

We welcome feedback on the accessibility of TetherTickets. Please let us know if you encounter accessibility barriers:

• Email: accessibility@tethertickets.com

We try to respond to feedback within 5 business days. When you report an issue, please include the URL, the device and browser you were using, the assistive technology (if any), and a brief description of what happened.

If our response to your accessibility feedback does not satisfy you, you may file a complaint with the relevant authority in your jurisdiction. In the United States, the U.S. Department of Justice (Civil Rights Division) accepts ADA complaints at civilrights.justice.gov.

This statement was created on May 1, 2026 using the W3C Accessibility Statement Generator Tool's recommended structure.