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Legal

Privacy Policy

Version 2026-05-01 · Effective May 1, 2026

What we collect

  • Account info you provide: name, email, phone (optional), business name (for merchants).
  • Ticket purchase info: the events you bought, the price paid, and a payment-processor reference id (we don't store full card numbers).
  • Authentication info: hashed passwords, sign-in token records, and (if you turn on 2FA) the encrypted secret for your authenticator app.
  • Operational logs (HTTP requests, errors) used to keep the service running and diagnose issues.

How we use it

  • To deliver the Service: process tickets, generate QR codes, route email, etc.
  • To prevent fraud and abuse.
  • To send transactional email (sign-in links, ticket confirmations).

We do not sell your personal data. We do not use your data for advertising.

Who we share it with

  • Payment processor (Authorize.Net) when you purchase a ticket.
  • Email provider (SMTP host) to deliver transactional mail.
  • Hosting provider that runs our infrastructure.
  • Merchants whose events you buy tickets for receive your name, email, and ticket details so they can fulfill your order.

Your rights

You can edit your name, phone, and email-link sign-in preferences from your account page. Email privacy@tethertickets.com to request export or deletion of your data.

Contact

Questions about this policy? Email privacy@tethertickets.com.