Legal
Privacy Policy
Version 2026-05-01 · Effective May 1, 2026
What we collect
- Account info you provide: name, email, phone (optional), business name (for merchants).
- Ticket purchase info: the events you bought, the price paid, and a payment-processor reference id (we don't store full card numbers).
- Authentication info: hashed passwords, sign-in token records, and (if you turn on 2FA) the encrypted secret for your authenticator app.
- Operational logs (HTTP requests, errors) used to keep the service running and diagnose issues.
How we use it
- To deliver the Service: process tickets, generate QR codes, route email, etc.
- To prevent fraud and abuse.
- To send transactional email (sign-in links, ticket confirmations).
We do not sell your personal data. We do not use your data for advertising.
Who we share it with
- Payment processor (Authorize.Net) when you purchase a ticket.
- Email provider (SMTP host) to deliver transactional mail.
- Hosting provider that runs our infrastructure.
- Merchants whose events you buy tickets for receive your name, email, and ticket details so they can fulfill your order.
Your rights
You can edit your name, phone, and email-link sign-in preferences from your account page. Email privacy@tethertickets.com to request export or deletion of your data.
Contact
Questions about this policy? Email privacy@tethertickets.com.